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Operational Sales Support Consultant

Sales and Marketing
Christchurch, Canterbury
April 26, 2022
  • Growing and thriving business
  • Well-known NZ Brand
  • Varied role and hours

Coupland’s Bakeries have been supplying freshly baked goods to New Zealand households for over 50 years, they are proud to be the largest independently owned bakery chain in New Zealand. With a focus on using local ingredients, whilst partnering with growers and producers, they maintain a reputable name in the marketplace for quality, value, and consistency of customer service. 

They have an immediate need for an experienced customer centric Operational and Sales Support professional to join their expanding team. Reporting into the CFO, this is an essential role working closely with and supporting the nationwide retail, wholesale, production, and dispatch teams.  The primary responsibility is to proactively deliver accurate and timely communication to all Coupland's external and internal customers, whilst ensuring daily processes are followed, processing customer orders and responding to product and service enquires. As there is potential to progress as the team expands, the key to your success will be developing and maintaining relationships with all Coupland's customers, whilst striving for continuous improvement. 

In joining their fast paced, deadline focused and highly motivated team, you will match their drive, be proactive with good initiative, be proficient with Microsoft Suite and have a strong ability and interest to pick up new technology. A previous background in either FMCG or manufacturing is desirable, but more important is the ability to efficiently deliver consistent customer satisfaction. You will need to be solution focused and methodical with an exceptional attention to detail and accuracy. On a personal level you will be self-motivated with a proactive and considered approach, along with strong interpersonal skills and disciplines around planning. You will be able to demonstrate professional presentation and communication skills and relish working as part of a team that always goes the extra mile in delivering solutions to their customers.

For a confidential enquiry, contact Sally Fitzsimmons

Tel: 021 297 2863

Please apply online at or click on Apply now.