• Newly Created Leadership Opportunity – Finance Sector
• Drive Operational Excellence Across Australia & New Zealand
• Support a Positive Culture and Highly Engaged Customer Base

SKOPE is a proudly New Zealand owned business with a reputation for innovation, quality and outstanding customer service. Since 1945, the market leading SKOPE brand has supplied commercial refrigeration solutions to some of the world's largest hospitality and retail organisations. As part of the wider SKOPE Group, SKOPE Funding provides financing solutions for customers across Australia and New Zealand, supporting equipment purchases and delivering a seamless customer experience.

To support continued growth and the evolving needs of the business, SKOPE Funding has created a new position for an Operations Manager - Funding ANZ. Reporting to the General Manager, this pivotal role will take ownership of the day-to-day operational performance of the funding business, ensuring customers, dealers and internal stakeholders receive a consistently high standard of service.

This is an outstanding opportunity for a commercially minded banking or finance professional who enjoys variety, thrives on building relationships, and is equally comfortable leading people, improving processes and solving operational challenges.

The Opportunity

Leading a small team, you will be responsible for the effective end to end operation of SKOPE Funding across Australia and New Zealand. You'll ensure lending and funding operations run smoothly while maintaining strong controls across credit, risk and compliance frameworks. At the same time, you'll be focused on continuous improvement, helping the business enhance systems, processes and customer outcomes.

Key areas of responsibility include:

• Leading day to day funding operations, workflow management and service delivery
• Coaching, mentoring and developing a small team to achieve high performance
• Managing operational priorities, capacity planning and resource allocation
• Acting as a key escalation point for customers, dealers and stakeholders
• Monitoring operational performance and identifying opportunities for improvement
• Managing operational budgets, forecasts and costs to improve efficiency and financial performance
• Ensuring lending, credit, risk, AML/CFT and compliance requirements are consistently applied
• Building strong working relationships across other key internal business functions
• Supporting the delivery of strategic and transformation initiatives across the funding operation

About You

We're looking for an experienced banking or finance professional who has developed a broad understanding of the lending and funding lifecycle and enjoys working across a variety of operational disciplines. You may currently be working in banking, lending, finance, credit, equipment finance or financial services and be ready to step into a broader leadership role within a small, dedicated funding team, where you can take a hands-on approach and have a real influence on outcomes.

To be successful, you'll bring:

• A strong understanding of lending, credit, funding administration and operational processes
• Experience leading, coaching or mentoring team members
• Knowledge of risk management, AML/CFT and compliance requirements
• A positive, approachable and relationship focused communication style
• The ability to confidently engage with both internal stakeholders and external customers
• Strong organisational skills and the ability to manage competing priorities
• A calm, practical and solutions focused approach to problem solving
• Experience identifying and implementing process improvements
• Commercial awareness and sound operational judgement

Just as importantly, you'll be someone who enjoys working collaboratively, takes ownership, leads by example and brings energy and optimism to the workplace. The ability to remain composed under pressure, build trust and create strong working relationships will be highly valued.

Why SKOPE?

SKOPE offers the opportunity to be part of a successful New Zealand owned organisation that continues to invest in innovation, growth and its people. You'll join a collaborative and supportive culture where your contribution will be visible, valued and influential.

This newly created role provides the chance to make a genuine impact, shape the future of the funding operation and contribute to the ongoing success of the wider SKOPE Group.

Important: SKOPE is working exclusively with Echelon Group on this appointment. Applications received through other agencies will not be considered.

SKOPE Industries Ltd is committed to a drug and alcohol free workplace. The successful applicant will be required to complete pre-employment checks, including drug testing, criminal conviction, due diligence , credit checks, and qualification verification.

To make a confidential enquiry, please contact Kerri Jennings at Echelon Group.